The brush roller stopped working on my vacuum cleaner last week and I decided to try and fix it myself. I found a wonderful YouTube video that taught me how to take the base apart. There was one screw I never would have found by myself. I have it all apart but I cannot find my wire strippers anywhere. I called a friend who often helps me with my tractor and he's bring his over tomorrow. Fingers crossed it will work after this small switch is disabled by cutting the wires. Every video I watched said this was the most likely problem. So many people thanked this wonderful man for making the video and everybody was able to make this simple repair. xo
UPDATE: I did it. Vacuum cleaner is better than ever. Now the brush roller spins all the time but that's fine. I couldn't be happier. I made a template of the base out of cardboard and pushed the screws in the correct location as I took them out. This made reassembly a snap. I had to use three different screw drivers but I have a zillion tools so that was not a problem. I called my local vacuum repair store and he said Shark vacuums didn't have very many replacement parts. They want you to replace the whole base. He offered to look at it but I decided to keep looking for a tutorial and lucked out. I have lots of attachments and this vacuum cleans really, really well. It is a "lift away" and would still have worked without the base but now I have restored it back to better than NEW condition. xo